Help Centre - Owner

Insurance and 24/7 support

• How does the insurance work?
• What requirements are asked of the renters for them to rent my RV?
• How do I know that the renter is insured for the rental?
• How will I receive the insurance certificate?
• Should I have a personal annual policy for my vehicle?
• Should I set up my own insurance policy?
• Can I use my own insurance policy?
• What to do in the event of a breakdown or immobilisation of the vehicle after an incident?
• What should I do if my vehicle is damaged?
• How does the breakdown assistance work?
• What is the security deposit?
• What is the insurance excess?
• Should I ask the renter for a security deposit/bond?
• What is the difference between the excess and the security deposit?
• Can I add a trailer to the vehicle hired?